James Murray, MD
Allergist/Immunologist
James A. Murray Allergy Clinic
Tulsa, Oklahoma
"Before, if we suddenly had a bump in revenue, we may not see it for 30-60 days as to why that was. CompONE created a system for us to crosscheck -- a system to check what they were doing with what we were bringing in.
CompONE has more stroke with the insurance companies, to ensure they pay what they are supposed to pay. Their personnel are key to that success."
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Nathan Eliason, MD
Wyoming Pathology Inc.
Laramie, Wyoming
"I inherited a self-done process of billing and we had no idea of our account receivables; no idea about our collections. We had a feeling we were under-billing, but it was hard to know. We tried to gather data on our own, but it was difficult. We were collecting about 42 percent of what we billed. We got CompONE involved and we've doubled our revenue. That's amazing. My partner and I sleep a lot better at night, knowing a professional company with certified coders is more likely to do it better. Plus, if a company was to get into billing trouble, the whole corporation would be there to back the physicians up. We feel more protected. CompONE has improved our revenue and peace of mind."
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Kathy Lewis
President and CEO –- Premier HealthCare Management Services, Inc.
Las Cruces, New Mexico
"The best thing about forming a partnership with CompONE has been peace of mind. They’re like our safety net.
Through a referral from Misys, we met with CompONE to discuss upgrading our server. We were definitely WOWed by the services they offered, including the timeshare option we chose. They made such a good impression; we didn’t look any further for another vendor.
The ability to kick around our ideas with their experts has an intangible value, and their system allows me to visually keep up with our workload. I can look at graphic representations of our internal data to immediately evaluate our staffing needs and manage work-flow. I sleep better at night."
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Michelle Meier, BSN, MSA, CMPE
Administrator – Kansas Medical Clinic, PA
Topeka, Kansas
"We outsourced to CompONE in July of 2000 and could not be happier. They have improved collections, reduced months in AR, lowered days over 90, lowered credit balances – everything. All of our indicators are better than the performance factors set by MGMA. They have very responsive, knowledgeable management and excellent technology."
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Dennis Flint
CEO – Rocky Mountain MSO and High Country Health Care
Frisco, Colorado
"After two failed attempts of outsourcing our billing, we initiated the painful process of bringing it back in-house. However, after a chance meeting with Chris, the CompONE sales representative, he convinced us to give outsourcing one last shot. Through the inherent integrity of this professional, and the site visit to CompONE headquarters for their famous WOW Tour, we were convinced. Practical processes, know-how, and unparalleled commitment to customer service exuded from everyone we met from the top down. Dedicated practice management consultants assigned to each client ensure a clean claim enters the paperless environment. Their IT expertise allows us to do with Misys what no one else can.
When billing issues occur, the CompONE pros are immediately on top of the problem for quick resolution. While working late one night, I sent an email inquiry regarding a billing question at 11pm. To my surprise, I received an instantaneous reply from the person working our account that she was on it and that it would be resolved immediately.
A CEO’s job is difficult enough. To not ever have to worry about our organization’s lifeblood is the very reason we will have a long-standing relationship with CompONE Services."
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